Where are your products made?

All Fifi’s Creations pieces are handcrafted in the United States. Each bracelet, phone charm, and purse charm is made by hand using carefully selected crystals and glass beads.

Are your items handmade?

Yes. Every item is handmade in small batches, ensuring attention to detail and unique designs. No two pieces are exactly alike. Each piece is handcrafted; slight variations may occur, making each unique and special.

What materials do you use?

Our jewelry is created using high-quality crystals and glass beads. Materials are selected for their beauty, durability, and luxurious appearance.

How should I care for my jewelry?

To keep your jewelry looking its best:

• Avoid water, perfumes, lotions, and harsh chemicals

• Remove jewelry before showering or swimming

• Store in a dry place when not in use

Proper care will help preserve the beauty and longevity of your piece.

Do you offer returns or exchanges?

Due to the handmade nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds.

Please review all product descriptions and photos carefully before placing your order.

If your item arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery. We may request photos to assist with resolving the issue.

Do you offer custom or personalized orders?

At this time, custom orders are very limited. Please contact us through the Contact page to inquire about availability.

How can I contact you?

You can reach us through the Contact page or by email. We aim to respond within 1-2 business days.

How long does it take to process orders?

Shipping Policy

Orders are typically processed within 3–5 business days before shipping. Processing times may vary during high-volume periods or launches.

We currently ship within the United States. Shipping rates and options are displayed at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information. Fifi’s Creations is not responsible for delays caused by the carrier.