Terms of service

Privacy Policy

Fifi’s Creations respects your privacy and is committed to protecting your personal information.

We collect personal information such as your name, email address, shipping address, and payment details solely for the purpose of processing and fulfilling orders.

Your information is never sold, traded, or shared with third parties except as necessary to complete your transaction (such as payment processors or shipping providers).

By using our website, you consent to our privacy practices.

Frequently Asked Questions

Where are your products made?

All Fifi’s Creations pieces are handcrafted in the United States. Each bracelet, phone charm, and purse charm is made by hand using carefully selected crystals and glass beads.

Are your items handmade?

Yes. Every item is handmade in small batches, ensuring attention to detail and unique designs. No two pieces are exactly alike.

What materials do you use?

Our jewelry is created using high-quality crystals and glass beads. Materials are selected for their beauty, durability, and luxurious appearance.

Are your designs one of a kind?

Because each piece is handcrafted, slight variations may occur. These variations are part of what makes each piece unique and special.

How should I care for my jewelry?

To keep your jewelry looking its best:

  • Avoid water, perfumes, lotions, and harsh chemicals

  • Remove jewelry before showering or swimming

  • Store in a dry place when not in use

Proper care will help preserve the beauty and longevity of your piece.

Do you offer returns or exchanges?

Due to the handmade nature of our items, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery, and we’ll be happy to assist.

How long does it take to process orders?

Orders are typically processed within 3–5 business days before shipping. Processing times may vary during high-volume or launch periods.

Do you ship within the United States?

Yes, we currently ship within the United States. Shipping options and rates are displayed at checkout.

Do you offer custom or personalized orders?

At this time, custom orders are limited and may not be able to be complete. Please contact us through the Contact page to inquire about availability.

How can I contact you?

You can reach us through the Contact page or by email. We aim to respond within 24–48 business hours.